1. Only if the order is not the same as list you ordered.
2. Refund Policy
We allow returns on unused/unopened merchandise within 14 days from the delivery date. You can send back the item (s) to us to receive a refund equal to the total amount paid, minus the 40% restocking fee and shipping cost. If you cancel your order before it’s shipped, NO restocking fee will be applied. Missing/Broken items MUST be reported within 72 hours from the delivery date. For merchandise that failed to deliver to consignee due to “held in customs”, “confiscated by customs”, “unacceptable items” due to products restriction or banned items at that particular countries, we are not responsible for any consequences and customers are held full responsible for any cost of lost amount. We have the right to refuse returns/refunds if our policy is not followed.